Terms and Conditions

1. Acceptance of Terms

By subscribing to or using our services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.

2. Service Description

CAFE7040 Broadband Service offers various communication and technology services, including but not limited to:

• Broadband Internet Services
• IP Telephony
• Hosting and Domain Services
• Security Surveillance Solutions
• Smart Home Solutions

We aim to provide reliable, high-quality services. However, we do not guarantee uninterrupted or error-free service.

3. User Responsibilities

3.1 Accurate Information:
You agree to provide accurate and complete information when registering for our services and to update this information promptly as needed.

3.2 Lawful Use:
You agree to use our services in compliance with all applicable laws and regulations. You must not use our services for any illegal, harmful, or unauthorized purposes.

3.3 Account Security:
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use of your account or any other security breaches.

4. Payment and Billing

4.1 Billing:
You agree to pay all fees associated with your use of our services, as specified during registration. Billing occurs on a monthly basis unless otherwise agreed.

4.2 Payment Terms:
Payments are due by the due date indicated on your invoice. Late payments may result in service suspension or termination.

4.3 Refund Policy:
Refunds will be processed in accordance with our Refund Policy. Refunds are typically processed within 10 working days. If the service has been installed, only the security deposit and any unused subscription fees may be refunded.

4.4 Cancellation:
You may cancel your service by providing one month’s notice in writing. Any charges incurred up to the cancellation date must be paid in full. Additional terms regarding cancellation are outlined in our Cancellation Policy.

5. Service Availability and Maintenance

5.1 Service Availability:
Our services are available within the areas covered by CAFE7040 Broadband Service. Availability may vary based on geographic location and network infrastructure.

5.2 Service Interruptions:
While we strive to provide uninterrupted service, certain factors may cause temporary outages or service disruptions, including but not limited to maintenance, network upgrades, or external factors such as weather conditions or power outages. We will notify customers in advance of any planned maintenance that may affect service availability.

6. Equipment and Installation

6.1 Equipment Provision:
CAFE7040 Broadband Service may provide equipment such as routers, modems, and smart home devices necessary for service use. This equipment remains the property of CAFE7040 unless otherwise agreed.

6.2 Installation:
We will install the necessary equipment at your premises. Installation is typically completed within three days of the service agreement. In the event of any delays, we will notify you as soon as possible.

6.3 Equipment Care:
Customers are responsible for the proper use and care of any equipment provided by CAFE7040. Any damage or loss of equipment due to negligence may result in additional charges.

7. Privacy

Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

8. Intellectual Property

All content, trademarks, logos, and intellectual property associated with our services are the property of CAFE7040 Broadband Service or its licensors. You may not use, reproduce, or distribute any content without our express written permission.

9. Limitation of Liability

9.1 No Warranty:
Our services are provided “as is” without any warranties, express or implied. We do not guarantee that our services will be error-free, secure, or uninterrupted.

9.2 Limitation of Liability:
To the maximum extent permitted by law, CAFE7040 Broadband Service shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our services.

10. Termination

10.1 Termination by CAFE7040:
We reserve the right to terminate or suspend your account and access to our services if you violate these Terms and Conditions or engage in any conduct that we deem harmful to our business or other users.

10.2 Termination by Customer:
Customers may terminate their service by providing one month’s notice. Additional terms regarding termination are outlined in our Cancellation Policy.

11. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our services or legal requirements. We will notify you of significant changes by posting the updated terms on our website and indicating the “Effective Date” at the top.

12. Governing Law

These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising from or related to these terms or our services shall be resolved in the courts of [Your Jurisdiction].

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: support@cafe7040.com
Phone: 09678250250
Address: AK Tawer, Bheramara Bazar, Bheramara