• AK Tower, Bheramara Bazar, Bheramara, Kushtia
  • info@cafe7040.com
  • Opening Time : 9:00 AM - 9:00 PM

Support

Support Contact Information

Online Support Desk:

 

Offline Support Desk:

  • SMS: 01820555656, 01719033885
  • Voice-Based Complaint: 09678250250

Commercial Support

At CAFE7040 Broadband Service, we focus on assisting you with the specific needs of your business. Our commercial support includes:

  • Expert Consultation: Our pre-sales consultants can help design, cost, and implement complete connectivity solutions tailored to your business.
  • Marketing Assistance: Our marketing team provides white-label collateral to enhance your marketing activities.
  • Account Management: Your dedicated account manager will guide you through service options and opportunities, ensuring you get the most value from our offerings.

For any commercial issues, please contact us at support@cafe7040.com

Operational Support

Our operational support is dedicated to ensuring the quality and reliability of your services. This includes:

  • Provisioning Specialists: Coordinating the implementation of your services and handling inquiries.
  • Network Monitoring: Experienced systems engineers monitor and maintain our national next-generation network via our Network Operations Centre.
  • 24/7 Online Support: Our technical support experts are available around the clock to assist with any service-related issues.

Ticketing System

To enhance our support services, we encourage you to log your support requests in our ticketing system for efficient resolution.

Log your support requests at crm.cafe7040.com

This comprehensive support information ensures that your customers know exactly how to reach out for assistance and what to expect from your commercial and operational support teams.