- AK Tower, Bheramara Bazar, Bheramara, Kushtia
- info@cafe7040.com
- Opening Time : 9:00 AM - 9:00 PM
At CAFE7040 Broadband Service, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including Broadband Connection, IP Telephony, Hosting and Domain services, Security Surveillance, and Smart Home Solutions. By using our services, you agree to the terms of this policy.
a. Personal Information:
We may collect personal information that you voluntarily provide to us when you sign up for our services, such as your name, address, email address, phone number, and payment details.
b. Service Usage Information:
We collect information about your usage of our services, including data about your internet usage, IP addresses, device types, and service performance.
c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our site, remember your preferences, and improve our services.
d. Security and Surveillance Data:
For customers using our Security Surveillance services, we collect and store video and audio recordings as part of providing the service.
a. To Provide Services:
We use your information to deliver and maintain our services, process payments, and communicate with you regarding your account.
b. To Improve Our Services:
We analyze service usage data to improve the performance and reliability of our services and to develop new products and features.
c. For Billing and Payment:
We use your payment information to process your payments and manage your billing account. We may send reminders or notifications related to billing and service outages for billing purposes.
d. For Security Purposes:
We use security and surveillance data to monitor and protect your premises and ensure the safety and security of our services.
e. To Communicate with You:
We may send you service-related communications, including notices of outages, updates, and promotional offers, unless you opt out of such communications.
a. With Service Providers:
We may share your information with third-party service providers who assist us in delivering our services, processing payments, or conducting customer support.
b. Legal Compliance:
We may disclose your information if required by law, court order, or government request, or if we believe it is necessary to protect our rights or comply with legal obligations.
c. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership.
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
a. Access and Correction:
You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting customer service.
b. Opt-Out:
You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting customer service.
c. Data Retention:
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date at the top of this document. Your continued use of our services after any changes indicates your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us at:
CAFE7040 Broadband Service
Email: info@cafe7040.com
Phone: 09678250250
Address: AK Tawor, Bheramara Bazar, Bheramara 7040 , Kushtia